Service Terms & Fair Use

Effective November 12, 2026.

These website terms explain how property-service inquiries are handled. ACS Mold Care is a service offering of ACS Air Care. The actual contracting party for any paid work will be identified in a separate written service agreement.

1. Inquiries and estimates

Calling, submitting a form or asking for an estimate does not create a service contract, reserve a crew, guarantee availability, or promise emergency dispatch. Service area, estimated charges, the identity of the responsible provider and any fee for a proposed inspection or site visit will be disclosed before the customer authorizes it. You do not have to file an insurance claim to request service information.

2. Qualified independent service providers

ACS Air Care may coordinate requests with independent service professionals. Certain mold assessment, remediation, structural, electrical, plumbing, roofing and other services are regulated under Florida law. Work requiring licensing must be offered and performed only through appropriately licensed professionals and compliant arrangements. Customers should verify the responsible provider’s identity, credentials, coverage, written scope and payment terms before authorizing work. This website does not state or imply that ACS Air Care itself holds a mold assessor, mold remediator, general contractor, or public-adjuster license.

3. Written scope and approvals

Services, prices, deposits, timelines, payment milestones, permits, cancellation rights and any warranties depend on the written estimate and agreement with the identified responsible provider. Concealed moisture, additional damage, access limitations and hazardous materials may change the recommended scope or price. Material nonemergency changes should be explained and approved before additional work is undertaken.

4. Fair use

This website and its estimate form are for genuine residential and small-business property-service inquiries. Please provide accurate contact details and use the service respectfully. Automated spam, repeated abusive submissions, impersonation, harassment, unauthorized copying, scraping, security testing and misuse of website material are prohibited. ACS may decline abusive or unverifiable inquiries where lawful. An inquiry does not include unlimited free site visits, repeat evaluations, consultations, or on-demand services. Any proposed visit or evaluation fee should be disclosed before booking.

5. Safety and limitations

For immediate danger, active electrical hazards, structural collapse, medical emergencies or suspected gas leaks, contact 911 or the appropriate emergency authority. No 24/7 or same-day service is promised. The nature and extent of moisture or mold issues cannot be guaranteed without appropriate investigation. Website content is general information—not medical, engineering, environmental-testing, legal, or insurance-coverage advice. ACS does not adjust insurance claims or negotiate settlements for policyholders.

6. Customer rights

Any cancellations, refunds, warranties, dispute terms and liability limitations belong in the applicable written agreement and are subject to Florida law. Nothing on this website removes consumer protections or legal rights that cannot be waived.

7. Privacy and updates

See our Privacy Policy for information about inquiries. Illustrative photos do not represent particular ACS projects. Website content and these website-use terms may be updated. Contact ACS Air Care to clarify a service arrangement or report an error.